After-hours IT & Customer Support for Growing Businesses.
14 Days Support, No Commitment
No long-term commitment. Just real support, real results, and a chance to see how we can help your business operate more efficiently.
Choosing a business support partner is an important decision. That's why we offer a 14-Day Business Support Pilot, allowing you to experience our services in your real working environment before moving to an ongoing subscription.
During the pilot, our team becomes an extension of yours—supporting your employees, managing Microsoft 365 administration, and assisting your customers according to the package you choose.
What we Do
and Do Well.
Simple reliable multi-channel support built to scale with your business
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Beyond customer replies, we support your operations:
Inbox and task management
CRM and admin tasks
Technical troubleshooting and escalations
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Our higher-tier plans come with custom SLAs and monthly performance reports to ensure you’re getting the best value.
SLA: Choose your response times (from 30 minutes to 3 hours)
Monthly Reports: Track your support performance with detailed insights on message volume, response times, and satisfaction
Escalation Protocols: Priority for urgent cases in Professional and Premium plans
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Speak to a real person when It matters most.
Phone services are available to your package for as little as €50 per month.
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We provide support through email, phone, email and chat.
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Keep your team secure, connected, and productive — without the complexity.
We provide hands-on identity and access support designed specifically for small businesses using Microsoft 365 and modern cloud environments. Whether you need help onboarding employees, securing admin access, or resolving VPN issues, we deliver reliable, business-focused support.
Why Businesses Choose Us
Reliability: Consistent, high-quality support across channels
Speed: Fast responses and priority handling for growing companies
Transparency: Regular performance reports to keep you in the loop
Scalability: Plans that grow with your business, no long-term commitment required
A tailored plan that works
Pro
€349
Every month
Best for small businesses and startups needing essential support without the overhead.
✓ Up to 8 hours
✓ Employee IT Helpdesk
✓ Microsoft 365 User Administration
✓ Password Resets & Account Unlocks
✓ User Onboarding & Offboarding
✓ Outlook, Teams & OneDrive Support
✓ Basic Entra ID Administration
✓ Customer Email Support
✓ WhatsApp Business Support
✓ Social Media DM Support
✓ Shared Inbox Management
✓ Ticket & Case Management
✓ Basic Administrative Support
✓ Monthly Service Report
✓ Phone Support: On Request
Most popular
Premium
€649
Every month
Growing businesses that need more support, faster response times, and reporting.
✓ Up to 20 hours
Everything in the Pro Account plus:
✓ After-Hours Support
✓ Priority Response
✓ Vendor Coordination
✓ Process Documentation
✓ Phone Support: On Request
Gold
€1199
Every month
High-volume businesses and enterprises that require dedicated attention, and advanced features.
✓ Up to 40 hours
Everything in the Premium Account plus:
✓ Phone Support
✓ Dedicated Account Manager
✓ Knowledge Base Management
✓ Business Process Improvement
✓ Quarterly Business Review
✓ Business Continuity Recommendations
✓ Strategic Support Planning
FAQ
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Virtual Business Support Line is available as an add-on.
Starting from €199 per month
Includes:
Up to 100 incoming calls per month
Up to 5 hours of call handling
Professional call answering in your company name
Call logging and reporting
Additional Usage
Additional calls: €2.00 per call
Additional call handling time: €55 per hour, billed in 15-minute increments
Support is provided during your agreed business or after-hours support window, depending on your subscription.
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Yes, you can cancel your subscription at any time. We operate on a month-to-month basis with no long-term commitment required. However, to avoid being billed for the next month, make sure to cancel at least 30 days before your billing date.
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There are no hidden fees! Your monthly payment covers your plan’s features. However, there may be additional costs for:
Extra WhatsApp messages beyond the included monthly limit - €50 per 100 extra messages.
Phone support (if added as an add-on)
Extra time support over the time listed on the subscription - € 40 extra per hour
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Yes, for all our service excluding phone service, we support Dutch and English by default. French or Spanish will be charge an extra €35 monthly.
For phone support for now, we only support English and French by default.